Information We Collect
We collect account information for administrators, translator request submissions, and operational logs needed to keep the platform secure and reliable. This may include email addresses, request content, anonymized usage metrics, IP-derived hashes for abuse prevention, and technical diagnostics.
How We Use Your Information
Data is used to provide the service, improve translator quality, protect the platform from abuse, monitor system usage limits, and support admin moderation workflows. We do not use your submitted text as public content without your explicit permission.
AI and Third-Party Processing
Translation requests are processed through third-party AI providers configured by the platform operator. Submitted text may be sent to those providers solely for generation and response delivery. You should avoid submitting sensitive confidential information unless your organization has approved that use.
Data Retention
We retain logs and request records for security, analytics, and product improvement for a limited period determined by operational needs. Admins may archive or remove records where appropriate.
Security
We use access controls, authentication safeguards, and infrastructure-level protections to reduce risk. While we take reasonable security measures, no online service can guarantee absolute protection.
Your Choices
You may contact us to request correction or deletion of personal information tied to support or creation submissions, subject to legal and operational requirements.
Contact
For privacy-related questions, visit the Contact page and include "Privacy Request" in your message so we can route your inquiry quickly.